Your Innovation Toolkit
Tell us what you want to run and we’ll string the right templates into a ready-to-run agenda, with a facilitation guide.
How to use this toolkit
This is not a linear workbook. Start where you are.
Innovation rarely moves in a straight line. You might begin with a problem, an idea, a test, or a nearly finished submission. Pick the tool that fits where you are now, and loop back whenever you learn something new.
To get the most from these tools, bring these mindsets:
Empathy
Seek to deeply understand the people you design for.
Curiosity
Explore even familiar challenges with a sense of wonder.
Optimism
Focus on the good within your ideas and those of others.
Open-mindedness
Look and listen without judgment to discover new possibilities.
Experimentation
Show, test and learn quickly, not plan, perfect and debate.
Collaboration
Innovation is a team sport. Work together and have some fun.
Browse the toolkit
Browse the full directory, or click a stage of the journey below to jump to its tools.
Where are you in the journey? Click a stage to see its tools.
Setting the Stage
Stakeholder Map
Use this tool to create an overview of all the stakeholders involved…
How Might We Worksheet
Use this tool to help you turn your critical insights into human-centered…
Engage the Sponsor
Use this tool to help you define the focus of your challenge…
Project Design Brief
Use this tool to document the key areas of your project so…
Understand People
Field research assets: Whenever possible, involve the people who are directly impacted by the problem in the workshop. If they can’t attend in person, bring their voice into the room, where they share their experiences firsthand. Once interviewed, use transcripts from video-conference recordings or voice recordings to pull out insights and quotes. Use edited pre-recorded videos from video-conference recordings or in-person filming.
Interview Planner
Use this tool to help you plan a meaningful interview and listen…
Extreme Users
Use this tool to identify novel insights that open new pathways for…
Card Sorting
Use this tool during the interview process to help you understand the…
Photo Journal
Use this tool to facilitate a photo study during your research to…
Hopes & Fears
Use this tool to understand how your team is feeling about past…
Interview Summary
Use this tool to capture observations and important notes of what you…
Jobs, Gains & Pains
Use this tool to understand the needs of your user and where…
Research Planner
Use this tool to plan out your field research during the empathize…
Sacrificial Concepts
Use this tool to design low-fidelity concepts related to your ideas that…
Gather Evidence
Gather all the data from interviews activities (sacrificial concepts ranking, images ranking) into a summary visual.
User Journey Map
Use this tool to think about the steps or milestones of a…
Desktop Research
It is never a bad idea to have a look at the…
Empathy Map
Use this tool to help you summarize your learnings about your users’…
Persona
A persona is an archetype of a user group derived from combining…
Analogous Situations
Use this tool to help you find inspiration from different contexts that…
Fly on the Wall Observations
Use this tool to get insights into what people value and need…
Shadowing
By living like the user and observing them up close and in…
Find the Insight
Synthesise your findings from your various mediums into bite-size format.
Frame the Opportunity
Generate Ideas
Brainstorm
Use this template to generate a lot of ideas in a quick…
External Stimulus
It is never a bad idea to have a look at the…
Analogous Situations
Use this tool to help you find inspiration from different contexts that…
Bad Idea Brainstorm
Use this template to get unstuck creatively by brainstorming the worst solutions…
Crazy 8s
Use this tool to quickly generate a wide variety of solutions to…
Reverse Brainstorm
Use this tool when you are looking for true out-of-the-box solutions to…
Yes, and... Brainstorm
Use this tool to build on each of your team's ideas using…
Choose an Idea
Prototype the Idea
Storyboard
Use this template to quickly communicate the story of how a user…
Graphic User Interface (GUI)
Use this tool to mock up the user interface and visualize the…
30-60-90 Roadmap
Use this tool to create a detailed actionable plan for the next…
Backcast
Use this tool to align your team around a shared vision for…
User Journey Map
Use this tool to think about the steps or milestones of a…
GUI - Laptop
Use this tool to create a visual mock-up of the user interface…
GUI - Mobile
Use this tool to create a visual mock-up of the user interface…
GUI - Tablet
Use this tool to create a visual mock-up of the user interface…
Mood Board
Use this tool to collect and organize assets gathered from the web…
Moodogram
Use this tool to set expectations about how an experience, such as…
Poster
Use this template to create a visual poster advertising your solution.
Prototype Planner
Use this tool to plan out your prototyping approach and tasks.
Test Assumptions
Implementation
Change Canvas
Use this tool to help you structure a fast and effective change…
Elevator Pitch
Use this tool to to build a convincing presentation with defined elements…
Force Field
Use this tool to support decision-making by considering both the drivers and…
Implementation Planner
Use the first part of the tool to plan and manage immediate…
Investment Pitch
Use this template to build the foundation of your investment pitch by…
Milestone Map
Use this tool to get a high-level view of the mid-to-long-term milestones…
Mission, Vision & Values
Use this tool to build your organization’s forward-thinking, high quality and practical…
Personal Action Plan
Use the first part of the tool to create a personal work…
Press Release
Use this template to craft the key messages that would appear in…
Risk Register
Use this tool to identify any potential risks in a project and…
Service Design Blueprint
Use this tool to visualize and make sense of how a customer…
Soft Launch Planner
Use this tool to plan the launch of a new product or…
Value Proposition Tagline
Use this tool to design or align on your value proposition tagline,…